Chief Adviser Professor Muhammad Yunus on Monday directed police across the country to introduce online filing of cases.
The Chief Adviser issued his instruction during a review of the country's law and order situation at a high-level meeting at the State Guest House Jamuna, which was also attended by Home Adviser Lieutenant General (retired) Jahangir Alam Chowdhury, Special Assistant to the Chief Adviser Khuda Baksh Chowdhury, and Home Secretary Nasimul Gani.
Currently, an FIR can only be filed after a visit to the nearest police station. The procedure is cumbersome and leaves opportunities for abuse.
Professor Yunus said police should set up a dedicated call number -- like 999 -- to enable complainants to file a First Information Report from any part of the country.
"This will reduce the hassles our people face when they file a case," he said, directing the national police chief, Baharul Alam, to launch a new phone number for online FIR filing as early as possible.
The Chief Adviser has also directed the police chief to set up a dedicated call centre to answer queries on online filing of cases.
"People who would struggle to file a case online, can easily take help from the call centre," he said.