Accessibility & Closed Captioning Policy

Bangladesh First ("we," "us," or "our") is committed to ensuring digital accessibility for all users, including individuals with disabilities. We strive to continually improve the user experience for everyone and apply relevant accessibility standards. This policy outlines our efforts to provide an accessible website and our approach to closed captioning (CC) for multimedia content.

• Adherence to Standards : We aim to adhere to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as well as other applicable accessibility standards.
• Regular Testing : We conduct regular testing of our website to identify and address accessibility issues. This includes both automated testing tools and manual testing by individuals with disabilities.
• User Feedback : We welcome feedback from our users on how to improve accessibility. If you encounter any accessibility barriers on our website, please let us know.

Closed Captioning (CC) Policy

We understand the importance of providing accessible content to users who are deaf or hard of hearing. Our closed captioning policy includes:

• Captioned Videos: We provide closed captions for all pre-recorded video content published on our website. This ensures that users can access and understand the information regardless of their hearing ability.
• Real-Time Captioning: For live-streamed events, we strive to provide real-time captioning when possible. If real-time captioning is not available, we aim to offer a transcript or captioned version of the event recording as soon as possible after the event.
• Accuracy and Synchronization: We ensure that captions are accurate, complete, and synchronized with the audio content of the videos. This includes capturing spoken dialogue and relevant non-speech information, such as sound effects and music.

Reporting Accessibility Issues

While we are committed to providing an accessible website, users can also take certain steps to enhance their experience:

• Browser Settings : Adjust your browser settings to improve readability and usability. Most browsers allow you to change text size, font, and color settings.
• Assistive Technologies : Use assistive technologies such as screen readers, speech recognition software, and screen magnifiers to interact with our website.
• Feedback : Provide feedback on your experience with our website and closed captioning services. Your input helps us identify areas for improvement and better serve our diverse audience.

User Responsibilities

If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

• Email : editor@bangladeshfirst.com
• Phone : +880 961 332 2782
• Address : 115 Kazi Nazrul Islam Avenue, Level 12, Bangla Motor, Dhaka 1000, Bangladesh

We aim to respond to accessibility feedback within 10 business days and to provide a resolution within 20 business days

Policy Updates

We may update this Accessibility & Closed Captioning Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify users of any significant changes by posting the updated policy on our website with an updated effective date.

Effective Date: May 25, 2024