Residents in Dhaka and surrounding areas have been grappling with disrupted mobile data services for over 24 hours, significantly impacting the use of popular social media applications such as Facebook and Messenger.
The affected regions include Dhanmondi, Nilkhet, Palashi, Science Lab, Green Road, Jatrabari, and various university-centric locations nationwide.
Since Thursday (18 July) morning, users have reported an inability to access 4G mobile services anywhere in the country amid the ongoing countrywise blockade called by the protesters.
Reports of the interruption began surfacing after midnight on Tuesday (16 July), and have intensified amid the ongoing nationwide student movement for quota reform, which has recently turned violent.
From the early hours of Thursday users in the capital and neighbouring areas such as Narayanganj, Tongi, and Gazipur, reported significant inconvenience due to the ongoing disruption.
Previously, the restriction on mobile data usage was mainly imposed on university campuses over the past two days.
When reached out for a comment, no mobile network service operator agreed to comment officially on this matter.
Meanwhile, the National Telecommunication Monitoring Centre (NTMC) has not made any official announcement regarding the disruption.
Despite having sufficient data, users of Grameenphone, Banglalink, Robi, Airtel, and Teletalk have reported being unable to access the internet via mobile data.
However, broadband services remain mostly unaffected, providing uninterrupted internet access in homes and offices with only sporadic reports of disruption.
According to service providers, these disruptions resulted from fibre optic cuts.
The Bangladesh Telecommunication Regulatory Commission (BTRC) and the mobile operators have not yet released an official statement addressing the issue.